Delete your Valentree account
Request deletion of your Valentree account and associated data.
Send a deletion request
Click the button below to email Valentree LLC. Send the request from the email address connected to your Valentree account so we can verify it.
What happens next
Once we verify and accept your request, your account enters a 7-day grace period. Sign back in during that period to cancel.
After the grace period, we delete or scrub your sign-in identity, profile information and photos, saved items, push tokens, and active event references. Limited safety, fraud-prevention, report, feedback, reward, and shared event or chat-history records may be retained as explained in our Privacy Policy.
Your Neighbourhood postings and businesses are stripped: postings lose their text, photos, details, contact details and any address, and businesses their name, description, photos, contact details and address, and profiles their name. Messages you sent in chats about postings and in chats with friends are kept, readable by the other person in each chat, under an identifier that no longer leads to you.
Unused ad credits are lost when the account is deleted. Records of ads you booked, ad credits you bought, and the paid ads that appeared in your banner or that you tapped are kept, as explained in our Privacy Policy.